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Knowledge base
All About Pet Insurance
The Basics
8
What is pet insurance?
How does pet insurance work?
How much does pet insurance cost?
Can I keep my vet?
Is my pet too old for pet insurance?
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Our Policies
Sample Policies
5
Accident Only Policy
Essential Policy
Preferred Policy
Ultimate Policy
Ultimate Plus Policy
Managing my Prudent Pet Insurance Policy
Policy Management
9
How to Create your New Pet Portal Account
How to File a NEW Claim through your Pet Portal
There’s a discrepancy with mine or my pet’s information, how can I correct this?
I’ve moved, how can I update my address?
What happens if I miss a payment?
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Additional Features
1
The Benefits of our Live 24/7 Vet Chat Feature
FAQs
Coverage
9
What is a pre-existing condition?
What are the exclusions?
What are hereditary and congenital conditions?
What is a waiting period?
What is a reimbursement percentage?
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